Customer service Archive

  • Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge by Domenico Lepore and Oded Cohen A Step-by-Step Guide to Implementing the Management Systems of W. Edwards […]

    Deming and Goldratt

    Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge by Domenico Lepore and Oded Cohen A Step-by-Step Guide to Implementing the Management Systems of W. Edwards […]

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  • By Richard Klapholz and Alex Klarman Is Customer Support More Than A Necessary Evil? For decades the Theory of Constraints has revolutionized the business world. From Production on the shop […]

    Release the Hostages

    By Richard Klapholz and Alex Klarman Is Customer Support More Than A Necessary Evil? For decades the Theory of Constraints has revolutionized the business world. From Production on the shop […]

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