Category: Decision making/Thinking processes
Release the Hostages: : Using Goldratt’s Theory of Constraints for Customer Support Management
By Richard Klapholz and Alex Klarman Is Customer Support More Than A Necessary Evil? For decades the Theory of Constraints has revolutionized the business world. From Production on the shop floor to Engineering, Project Management…
The Cash Machine: Using Theory of Constraints for Sales Management
A TOC Business Novel for Sales By Richard Klapholz & Alex Klarman This book is about managing the sales process. It’s about getting continuously better results. It’s about making more money now and in the…
The Race
By Eliyahu M. Goldratt $15.00 Available on Amazon
The Theory of Constraints
Theory of Constraints walks you through the crucial stages of a continuous program: the five steps of focusing; the process of change; how to prove effect-cause-effect; and how to invent simple solutions to complex problems….
Necessary But Not Sufficient
By Eliyahu M. Goldratt with Eli Schragenheim and Carol A. Ptak After reading the newspapers and following the sharp oscillations of the stock market, it becomes apparent that hi-tech companies are of a different breed….
Thinking For A Change: Putting the TOC Processes to Use
By Lisa J. Scheinkopf The book begins with an overview of the constraint-based perspective on systems and organizations, commonly referred to as the theory of constraints or synchronous management. The first section will guide you…
The Theory of Constraints and Its Implications for Management Accounting
By Eric W. Noreen, Debra A. Smith and James T. Mackey $25.00 Available on Amazon
